If you have not been able to access your mobile tickets through the UEFA Mobile Tickets app, or you have troubles using the app and our FAQs did not help, you can visit the Ticket Point, which is located outside the theatre.
Please note:
You will need to bring your ticket confirmation email or invoice, and your original identification document (passport, ID card or driving license) and that of your guest.
Our staff may not be able to help if incomplete or inaccurate information is provided.
There are no ticket sales at the Ticket Point.
The Ticket Point will be open as of 17:00 GMT. It is located at the Oxford Street Entrance. See map below: